Frequently Asked Questions
Have questions about Young Collision Center?
Here are some of our most frequently asked questions.
If you still have questions, please call us at one of our Utah or Idaho locations listed below.
No, you are not obligated to go to the repair shop recommended by your insurance company. While they may suggest a specific location based on established relationships, Utah state law supports your right to choose your repair facility.
Yes, we provide a lifetime guarantee on all workmanship associated with our repairs.
Yes, Young Collision Centers are pleased to work with all insurance carriers
Yes, in most cases, your insurance company will cover the cost of a rental car during repairs. We arrange rentals primarily through Hertz and Enterprise.
A deductible is the amount you, as the policyholder, must pay out of pocket before your insurance coverage applies. For instance, if you have a $500 deductible and incur $2000 in vehicle damage, you’ll pay $500, and your insurer covers the remaining $1500.
We cannot waive deductibles. However, if you possess an active vehicle service contract, we can offer a deductible credit of up to $1,000.
While we specialize in factory repairs, insurance requirements may necessitate aftermarket parts. Nonetheless, we strive to price match aftermarket parts and use factory parts whenever feasible, achieving an 85% success rate in price matching. This ensures high-quality repairs while adhering to insurance guidelines.
Occasionally, insurance companies may inadvertently send the customer a check intended for the body shop. If you receive such a check, please ensure it is promptly provided to the collision center.
